Video demonstrations for each clock we offer would be a wonderful addition to the Support Center. It would be helpful to have a resource that is not static and shows the exact clicks and screens in order.
The current user guides can be confusing, even after assisting multiple clients with them. They are not always fully step-by-step, and the screenshots often do not match the actual screen or skip steps. Short video walkthroughs would make it much easier for both clients and internal team members to follow the process accurately.
| Type | Change to Existing Feature |