WorkforceHub Suggestion Box
The “Sick Used YTD” category currently displays the label “Hours Available,” which has caused confusion among employees. This wording leads employees to believe the displayed hours represent their remaining balance, when in fact it reflects the hours they have already used year-to-date. Updating this label or allowing administrators to customize the message would provide much-needed clarity, reduce employee misunderstandings, and minimize unnecessary HR or manager inquiries.
| Type | Change to Existing Feature |
Hi Pamela,
I can understand the confusion for the employees. Unfortunately, that text was hardcoded to reflect the intended usage of the accrual bucket tiles, which was to show an employee's available balance in a leave category. I'm assuming a script was implemented to repurpose the tile balance to track time used, which could be convenient, but is also achieved through the accrual report. I would be interested in hearing more about the reason this was implemented in this way and perhaps we could consider a different solution that better addresses your need. -Mason